Frequently Asked Questions
Where is the QASource team located, and can you support US time zones?
QASource is headquartered in Pleasanton, California, with delivery teams based in India and Mexico. Every engagement is led from the US, so your reviews and check-ins happen during your regular working hours. That's what makes IoT testing simple to manage from the US side—no odd-hour handoffs to deal with.
What does an IoT testing engagement actually cover?
It, often, covers the full stack: firmware, the mobile and web app, connectivity and protocols, the cloud backend, OTA updates, security, and usability.
Can you test devices we can't ship to you?
Yes. We support remote device access, device farms, and on-site arrangements depending on the hardware and security constraints.
What compliance standards does QASource work with?
QASource holds ISO 27001 certification for information security through our software delivery partner, bebo Technologies, which exclusively serves QASource. We also operate in conformance with HIPAA requirements, so for regulated devices, healthcare IoT in particular, test coverage is aligned with HIPAA as part of the engagement scope.
How is IoT testing pricing structured?
Pricing comes down to a few things—how big your device matrix is, which layers are in scope, and whether security and compliance are part of the deal. You can go with a one-time assessment, ongoing coverage, or start with an assessment that rolls straight into implementation.
What do we receive at the end of an engagement?
A verified findings report with reproduction steps, a fix-priority plan, and retest results confirming closures. Test cases and scripts built during the engagement stay with your team.
How does IoT testing as a service work for startups?
IoT testing as a service startups rely on gives them protocol and device expertise on demand, without the overhead of building that capability in-house.