QASource Headquarters Pleasanton, California Careers

We’ve built a team that does great work and enjoys doing it. We tackle complex challenges, keep on top of industry trends, and work to keep QASource at the top of our industry. And we’re always looking for more awesome team members to keep us there.

Email us at ushiring@qasource.com

Current Openings
Customer Success ManagerApply Now

Employment Type: Full-Time

QASource, founded in 2002 and continues to grow 20% to 50% every year. We believe in forming strong partnerships and specialize in software quality assurance. We are a comprehensive QA Provider that has successfully completed hundreds of QA engagements.

We are headquartered in Pleasanton, California and employ more than 900 employees worldwide in India, Mexico, and Pleasanton. We have been in business for more than 19 years. Our clients include Oracle, IBM, eBay, Apple, Ford, and Prudential. The atmosphere is professional but congenial, and geared toward personal growth and constant improvement.

We have an incredibly high client and employee retention rate, because we have built “taking care of people” – both for our employees and our clients - into the way we do business.

In this position, you will gain in-depth knowledge of our services, and then respond to qualified leads and clients. You will answer their questions or find the answers to their questions. You will be engaging with them and helping them solve their challenges.

Job Location: Remote

​Responsibilities will include:

  • ​Manage assigned set of accounts by building strategic relationships with key client contacts
  • Cultivate a direct and strong relationship with the decision makers and influencers on the client's side
  • Take client needs, success, happiness, and retention personally and can prioritize your workload autonomously
  • Recognize new opportunities for growing your existing book of business
  • Maximize our long-term revenue with each customer by account mining, up-selling and cross-selling activities
  • Be the key link between our client's and QASource’s offshore engineering teams
  • Using quarterly account reviews to measure client satisfaction and enhance current processes to exceed client expectations
  • Aid in the research and execution of projects as they arise
  • Meet and exceed account focused targets, goals and SLAs
  • Provide highest quality of service to our clients

The Ideal Teammate Must:

  • ​Timely and pay close attention to detail (remember, we are a QA company)
  • Aggressive when you need to be, coming up with creative solutions when in complex situations
  • Excellent verbal and written communication skills
  • You have professional experience with business customers in Account Management or Client Services, or a background in software QA/testing/engineering/IT. Bonus points for B2B experience
  • Superior knowledge of MS Office and other tools
  • Tech-savvy and interested in the software development process
  • You can participate in discussions with business & technical leadership
  • You want to work successfully in a fast-paced, dynamic and creative environment with a rapidly growing company and are comfortable taking responsibility and improvising

​Perks:

  • ​Health, vision, and dental benefits
  • Flexible PTO
  • 401K
  • Profit sharing
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When We Say We’re All About Our People, We Really Mean It

Our team is our greatest asset. From top to bottom, our staff’s professionalism, innovation, capabilities, teamwork and dedication to excellence have been essential to our past achievements, and are vital to our future success.

We have built “taking care of people” - both our employees and our clients - into the way we do business. That’s not just lip service: Even after more than 15 years, our client and employee retention rates are incredibly high as a result.

QASource Conference Room
QASource QA Experts
Work Life Balence
QASource QA Experts In Cubicles

At QASource, We Seek the Top Talent on Two Continents

QASource was founded in 2002 and continues to grow 20% to 50% every year. Now - with more than 900 team members, and locations in the San Francisco Bay Area, India, and Mexico - we plan to surpass 2,000 team members by the year 2024.

Top Talent

Employees Weigh in on QASource Values and Culture

Work With an Industry Leader

QASource provides software QA and development services to some of the most highly respected and fastest-growing companies in the world. We are able to offer our team members challenging projects and opportunities for innovation across a diverse range of industries and platforms.

  • Meaningful, interesting work
  • Ownership in projects
  • Upward mobility career path
  • Clients who are category leaders
  • Collaborative work environment
  • “Say it like it is” culture
  • Competitive salary and benefits
  • Great facilities with professional, congenial atmosphere
  • Countless benefits, such as flex time, emphasis on work-life balance and many more
QASource QA Testing Professionals

Offshore and Nearshore Careers

We are always looking for talented professionals with software and IT experience. If you enjoy taking responsibility, working with a team, and achieving excellence, then we invite you to connect with us.

Email us at careers@qasource.com

Current Opening

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