QASource Headquarters Pleasanton, California Careers

We’ve built a team that does great work and enjoys doing it. We tackle complex challenges, keep on top of industry trends, and work to keep QASource at the top of our industry. And we’re always looking for more awesome team members to keep us there.

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Current Openings

Customer Success Manager_4412

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    The ideal candidate will be impeccable at building relationships, strong at cross-selling and upselling, and has strong organizational skills. This candidate will focus on growing accounts and hitting revenue targets and will be responsible for providing excellent customer service by helping customers achieve their desired goals.


    • Manage assigned set of accounts by building strategic relationships with key client contacts.
    • Build upon existing relationships and grow accounts by hunting new clients and departments within your BoB.
    • Maximize our revenue goals with each customer by account mining, up-selling and cross-selling.
    • Take client needs, success, happiness, and retention personally and prioritize your workload autonomously.
    • Develop strong relationships with your clients where they will write a review and/or refer us to other people in their network.
    • Creative approach to growth and strong knowledge of our services and offerings.
    • Be the key link between our client's and QASource’s engineering/delivery teams.
    • Work across a global company and flex with our engineering team in India (meetings are typically early mornings).
    • Be a trusted advisor to your clients where they look for your recommendations and insights.
    • Aid in the research and execution of projects as they arise. Develop strong account plans showcasing growth opportunities within existing accounts.
    • Meet and exceed targets, goals, and SLA's.
    • Provide the highest quality of service to our clients.

    The Ideal Teammate Must:

    • Timely and pay close attention to detail (remember, we are a QA company).
    • Strong time management and organizational skills.
    • High EQ, solution seller.
    • Strong de-escalation skills.
    • Excellent verbal and written communication skills.
    • Ability to overlap with our India office as you will closely collaborate with engineering teams within your BoB (early mornings).
    • You have professional experience with business customers in account management or client services, or a background in software QA/testing/engineering/IT (preferred).
    • Tech-savvy, knowledge of the software development process (SDLC).
    • You can drive and lead discussions with business & technical leadership.
    • Strong ability to work in a fast-paced, dynamic, and creative environment with a rapidly growing company and are comfortable taking responsibility and improvising.
    • Superior knowledge of MS Office, Excel, and other tools.

    Salary Range:

    • $70,000 - $75,000 per annum.


    • Health, vision, and dental benefits.
    • Flexible PTO.
    • 401K.
    • Profit sharing.


    • Our clients are category leaders, so you get to interact with only the best, cutting edge companies.
    • We continuously improve, so you get variety in your work and to see yourself grow.
    • We are a small innovative team, so you get to see the direct impact of your work.
    • We have flex time (and other benefits) so you get to have a good work-life balance.
    • We are like family so you get a collaborative work environment.

    When We Say We’re All About Our People, We Really Mean It

    Our team is our greatest asset. From top to bottom, our staff’s professionalism, innovation, capabilities, teamwork and dedication to excellence have been essential to our past achievements, and are vital to our future success.

    We have built “taking care of people” - both our employees and our clients - into the way we do business. That’s not just lip service: Even after more than 23 years, our client and employee retention rates are incredibly high as a result.

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    QASource QA Experts In CubiclesWork Life Balance

    At QASource, We Seek the Top Talent on Two Continents

    QASource was founded in 2000 and continues to grow 20% to 50% every year. Now - with more than 1400+ team members, and locations in the San Francisco Bay Area, India, and Mexico - we plan to surpass 2,000 team members by the year 2024.

    Employees Weigh in on QASource Values and Culture

    QASource Values and Culture

    Work With an Industry Leader

    QASource provides software QA and development services to some of the most highly respected and fastest-growing companies in the world. We are able to offer our team members challenging projects and opportunities for innovation across a diverse range of industries and platforms.

    • Meaningful, interesting work
    • Ownership in projects
    • Upward mobility career path
    • Clients who are category leaders
    • Collaborative work environment
    • Countless benefits, such as flex time, emphasis on work-life balance and many more
    • Competitive salary and benefits
    • “Say it like it is” culture
    • Great facilities with professional, congenial atmosphere

    Offshore and Nearshore Careers

    We are always looking for talented professionals with software and IT experience. If you enjoy taking responsibility, working with a team, and achieving excellence, then we invite you to connect with us.

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