Tailored Testing That Improves Salesforce Efficiency

Smarter Salesforce Testing Services for Fast-growing Teams

Although your Salesforce application is the backbone of your company, even minor updates or integrations may cause unanticipated problems. When every release, modification, or integration has the potential to break something crucial, maintaining it can feel overwhelming. To protect your CRM, QASource combines practical Salesforce knowledge with AI-driven analysis. Our skilled testers help you prevent costly interruptions, ensure reliable functionality, and build a Salesforce environment your team can rely on daily.

Salesforce Can Be Complex, Errors Should Not Be

Many teams today have trouble keeping Salesforce up to date with their changing business needs. It can be hard to keep track of integrations and check custom features, and this can lead to delays or problems with the system. We help keep your Salesforce environment stable and reliable. Your team doesn't have to deal with expensive, unexpected problems.

QASource is an outstanding organization that partners with the client organization to understand needs and provide the highest-quality resources to meet them. In addition, QASource is a 'walk-along' side-type company that understands how to engage with the client in a way that takes ownership for the client's success.

Randall T.
Global Director, Information and Technology Services (Consulting & Training) and Global Partners

Why Do You Need Salesforce Testing Services?

Salesforce has a lot of great built-in features, but adding custom features can sometimes put your business teams at risk. Our Salesforce testing services help you carefully check each customization and keep important functions from failing unexpectedly.

Salesforce CRM Testing

Check that custom features work well with core Salesforce features every day to make sure that customization stays stable.
Find problems early and fix them before they affect your daily operations to lower business risks.
Check integrations carefully to make sure that communication between internal systems and external environments goes smoothly.
To get full test coverage, you need to carefully look at every important part of your entire Salesforce environment.
Set up roles, profiles, and permissions correctly to keep sensitive business information safe and secure access control.
Check third-party APIs to make sure they work as expected and meet your business needs.
Check the accuracy of quotes and prices to avoid mistakes that could cost you a lot of money or make your product pricing structure inconsistent.
Find problems early to cut down on production problems and keep your company's platform quality high.
Use your resources wisely to keep your Salesforce operations stable and make sure that service performance stays high.

What Do Our Salesforce SMEs Say?

Our Salesforce testing team has over 100 subject matter experts (SMEs) with over 300+ years of collective experience testing Salesforce applications. QASource's Salesforce testing services team has built in-test repositories and test accelerators for both manual test cases and automated test scripts.

Modules & Key Focus Areas

Accounts (Group Account Management)
Lead (Lead & Partner Management)
Campaigns (Campaign Management)
Contacts (Contact Management)
Documents (Proposals & Workflows)
Opportunity (Opportunity Management)
Reports (Reports & Dashboards)

QASource Value Add

Web Services Validators (WSV) for
API Level Integration Testing
Test Automation Ready To
Deploy Framework
100+ Salesforce SME's

3rd Party Products Integration Testing

Content Management
Oracle Apps
Marketing Tools

QASource Testing Services

Configuration Testing
Integration Testing
Functional Testing
End-to-End Automation Testing
Performance Testing

QASource’s Salesforce customer success team handles customer issues specific to Salesforce QA and provides reliable resolutions. Our customer success team maintains a knowledge center (FAQs, knowledge articles, and solutions) for frequent and known issues.

Traditional Salesforce Testing Services

Human-centric Insight: Our experienced testers use their deep knowledge of Salesforce to find problems that automated tools might miss.
Comprehensive Analysis: Manual testing shows how real users act and looks for hidden problems in your Salesforce environment.
Customization: Our traditional testing method is very flexible and looks at every detail to make sure it meets your needs.
Ideal For: Salesforce setups that are complicated and have detailed workflows. Teams that need compliance documentation and projects that need expert human oversight.

AI-augmented Salesforce Testing Services

Automation Intelligence: We use advanced AI algorithms to do the same tasks over and over again. It speeds up testing and makes everything more accurate.
Predictive Capabilities: AI tools look at past data to find possible weaknesses and help fix risks early on.
Scalability: Our AI-enhanced testing can easily be scaled up or down. It’s perfect for big Salesforce environments that need quick updates.
Ideal For: Big Salesforce projects, Agile teams that need to test things quickly. Fix problems quickly, and situations that need to fix problems quickly.

Let Us Help You Choose the Right Strategy

Choosing the appropriate testing strategy has a significant impact. Our team can create a solution that meets your company's needs, whether you prefer the speed of AI, the depth of traditional testing, or a mix of the two.

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Explore Both Worlds

Businesses should use our hybrid testing strategy, which combines both traditional and AI-augmented testing. This method makes sure that your Salesforce platform is fully secure and runs quickly.

Traditional Salesforce Testing Framework

Our traditional testing framework features years of experience, guaranteeing thorough coverage and trustworthy outcomes.

Manual Test Case Design: Create thorough test cases with an emphasis on workflows, custom objects, and specific integrations.
Scenario-based Testing: To find possible problems and issues in automated tests, simulating real-world user scenarios.
Exploratory Testing: To find hidden vulnerabilities in your Salesforce setup, our skilled testers use more than just pre-written scripts.
Regression Testing: Verify that any modifications or updates to your Salesforce instance won't adversely affect its functionality.
Compliance Testing: Ensure that your Salesforce implementation satisfies all legal and regulatory requirements by providing thorough documentation for auditing purposes.

AI-augmented Salesforce Testing Framework

Our AI-based testing framework makes use of state-of-the-art technology to improve the coverage, accuracy, and efficiency of Salesforce testing.

Automated Test Generation: Make use of AI to create test cases based on particular configurations and past data.
Predictive Analysis: AI systems anticipate possible weaknesses and problem areas, enabling preventative actions before problems occur.
Smart Regression Testing: AI reduces the amount of time, maximizes regression testing efforts, and determines crucial testing areas.
Constant Monitoring: AI-powered solutions keep an eye out for irregularities in your Salesforce environment, warning you in real time.
Adaptive Learning: AI system learns from previous tests to increase accuracy and efficiency in subsequent testing cycles.

Framework Integration

Our Salesforce testing frameworks fit right in with your current workflows and make development and deployment better. We ensure that our frameworks fit your requirements, whether you choose our traditional, AI-augmented, or hybrid testing approach.

Integrate with Ease

Comprehensive Salesforce Testing Services We Offer

QASource delivers a complete range of Salesforce testing services, including functional testing, automation, and detailed API validation. Our Salesforce QA team works confidently with both Classic and Lightning environments to ensure strong coverage. We review all standard Salesforce modules, including accounts, leads, campaigns, contacts, opportunities, and reports, to support your specific needs.

Our Key Salesforce Testing Services

Functional Testing

API Testing: Ensure API integrations work to share data easily.
End-to-End Testing: Testing that covers everything in your Salesforce environment.
Performance Testing: Check and improve the performance of your Salesforce platform.
Integration Testing: Ensure everything works well with other systems and apps.
Security Testing: Strong security testing will keep your Salesforce data safe.
Usability Testing: Focused testing can improve the user experience.
Database Testing: Ensure Salesforce data is accurate and functions properly.

Automation Testing

Test Framework Development: Create and use testing frameworks that are unique to your needs.
API Automation: Make API testing faster and more accurate by automating it.
Test Execution and Reporting: Tests are run in detail to generate comprehensive reports.
Automated Regression Testing: Ensure new changes don't break existing features.
Cross-browser Testing: Ensure it works across all browsers.

Salesforce AI Testing

Einstein Capabilities Testing: Use Einstein AI to check that assignments, next-best actions, and customer solution suggestions are all correct.
Automated Case Routing: The machine-learning-based case routing ensures cases are sent to the correct queue or agent.
Lightning Testing: Run automated tests on custom parts to verify proper functionality. The Lightning Testing Service (LTS) makes it easier to test a component's expected behavior in full.

Sales and Service Cloud Testing

Test a cloud-based app's performance in different cloud environments by using integration, security, and regression tests. Also, look at various marketing and lead-generation tools.

Role/User-based Testing

Check that users can do what they need to do based on their roles and permissions.

Production and Release Testing

Use automated test suites for UAT and regression testing to ensure there are no bugs and that new features work with existing ones.

QA Processes

We employ dependable QA procedures that guarantee consistent testing outcomes and contribute to platform stability. Teams can find issues early thanks to our organized workflows, which guarantee that high-quality Salesforce releases are of the highest caliber. In intricate Salesforce settings, this approach yields dependable results.

AI-infusion in Salesforce Testing

We use AI tools to make Salesforce testing more accurate and significantly reduce repetitive work. These tools look for patterns, point out risks, and speed up validation in big environments. This method gives teams more confidence and control when they often have to make changes.

Salesforce Expertise

Our Salesforce experts know a lot about the architecture, workflows, and configuration of both the Classic and Lightning versions of the platform. Their expertise lets them check core modules and custom features with great accuracy. This knowledge helps avoid problems that could hurt performance or impede important business operations.

Agile Methodology

Our agile testing method helps release software quickly and works well with your development teams. Frequent feedback loops help us improve our test coverage and quickly adapt to new needs. This method keeps your Salesforce updates running smoothly.

Full Transparency

We are completely open with you by sending regular updates, creating easy-to-understand reports, and talking to your team. This clarity helps you see how things are going and what problems you might run into at each stage of testing. It ensures everyone can trust each other and that timelines are clear.

Security Paradigm

We put security first by checking how access controls, permissions, and data are handled in your Salesforce environment. Our testing protects private data and reduces the risks associated with configuration mistakes. This focus ensures your system remains compliant and safe while it continues to run.

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QASource Salesforce Testing Process

Traditional Salesforce Testing Process

Requirement Analysis

Get business requirements
Perform scope analysis

User Stories

Backlog Refinement

Release

UAT Testing and Deployment

Test Execution and Report
Production Deployment

Assignment of User Stories

Test Plan

Prepare test plan
Identify risk and mitigation

Test Case Design

Business approval for test cases
Evaluate test case coverage

Set-up and Executions

Create test data
User and permission assignment
Smoke execution

Test Executions

Execute test cases
Defect reporting
Test case update in JIRA

Release Report

Details of new features
Regression test suite execution
Submit Go/No Go report with build status

Start

Start the testing process with AI-powered methods that are made for Salesforce environments.

Automated Requirement Analysis

AI automatically analyzes and gathers requirements, making sure that all areas are covered and the scope is correct.

Predictive Risk Analysis

AI uses historical data and real-time analytics to find risks, focusing on areas that are likely to fail.

Automated Test Case Generation

AI makes test cases from user stories and requirements, making sure that they cover as much ground as possible.

CI/CD Integration and Continuous Testing

AI works with CI/CD pipelines to make sure that testing happens all the time and that new code gets real-time feedback.

Self-optimizing Test Suites

AI keeps test suites up to date and improves them all the time, making sure they stay useful and relevant as development goes on.

Predictive Defect Analysis

AI can find possible problems before they happen, which helps focus testing on the most important areas.

Adaptive Test Plan Updates

AI updates the test plan in real time, making sure it stays in line with changes and new priorities in the project.

Comprehensive Reporting

AI creates detailed test reports that cover almost everything. They show how risky they were, how many defects there were, and how healthy the project was.

The End

Finish the testing process with a Salesforce environment that is fully optimized and ready to be deployed.

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Ready to Strengthen Your Salesforce Quality?

Get expert Salesforce testing services that improve reliability, reduce risks, and support fast, stable releases. Our team ensures your custom workflows and integrations perform smoothly through every update and business change.

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Client Profile

The client uses a native app to keep track of their clients, get health updates, and make reports. They wanted to move to Salesforce, which is a big decision that needs a lot of thought and planning.

The Hurdles

Limited Scalability The native application couldn't scale up very well, which made it hard for the client to grow their businesses.
High Maintenance Costs It was expensive and time-consuming to keep the native app up to date, but this was possible in the long run.
Inconsistent Data The native application stores data in more than one place, which causes errors and inconsistencies.

Our Approach

Planning QASource helped figure out how big the migration would be and set goals and deadlines that were realistic. They also helped figure out what resources and team members would be needed for the move.
Data Mapping Next, QASource helped the client map the data they already had to the Salesforce data model. This process involved figuring out the data fields and relationships in the native application and then mapping them to Salesforce objects and fields.
Customisation After the data mapping was done, QASource helped the client make Salesforce fit their business needs. As part of this process, they made custom fields, objects, and workflows that fit with how their business works.
Testing The client had to test the Salesforce instance after it had been customised to make sure it met their business needs. QASource checked the data transfer, the changes, and the connections to other systems.
Deployment After testing was done, the client set up the Salesforce instance in their production environment. They had to plan for a phased rollout so that their business wouldn't be too affected.
Training After deployment, the client had to teach their employees how to use Salesforce well. They need to make sure that their employees can use Salesforce to do their jobs well.

The Transformation

Scalability Salesforce lets the client grow their business without many of the problems that come with it.
Cost Savings Salesforce is a cloud-based platform, which means it costs less to keep up. Clients don't have to take care of their servers or hire a separate IT team anymore.
Data Consistency Salesforce now keeps all of its data in one place, which has made it more consistent and accurate.
Increased Efficiency Salesforce has made client business processes more efficient by giving them automation and workflows.

QASource helped the client move all the way from a native app to Salesforce. They took care of planning, data mapping, customisation, and testing from start to finish. Thanks to QASource's knowledge, the client was able to deploy without any problems, make their systems more scalable, lower their maintenance costs, and have consistent, centralised data.

Explore Expert Insights for Reliable Salesforce Testing

Frequently Asked Questions

How do you ensure client data security and confidentiality during Salesforce testing services?

We keep client data safe by following strict security rules and only letting certain people access all testing activities. Our team carefully checks permissions and makes sure that sensitive information is not shared. These steps will keep your Salesforce environment safe for the whole time you're working with it.

Do you use any tools to implement successful Salesforce testing services?

We use a number of tools to make Salesforce testing faster, more accurate, and more thorough across all environments. When necessary, our team uses automation frameworks, API testing tools, and AI-driven platforms. The tools you choose depend on what you need and what you want to test.

Can we use Selenium for Salesforce testing?

Yes, Selenium can help with testing Salesforce, especially for workflows that run in a browser in Classic or Lightning. It helps automate UI tasks that need to be done over and over again and makes sure that regression suites work. Our team looks at your needs to see if Selenium is the best choice.

What types of testing do you offer for Salesforce applications?

We do functional testing, regression testing, API testing, integration testing, performance testing, and security validation on Salesforce apps. We also help with testing Lightning migration and checking the whole workflow from start to finish. These services help keep your Salesforce environment running smoothly and without problems.

How do you ensure the quality of Salesforce testing services?

We make sure the quality is high by using structured QA processes, experienced testers, and detailed reports. To avoid problems that aren't expected, our team carefully tests both core and custom features. Regular reviews help keep things accurate and make the platform more reliable overall.

What are the benefits of outsourcing Salesforce testing services?

Outsourcing gives you access to skilled testers, lowers operational costs, and speeds up testing cycles by a lot. It helps teams manage complicated Salesforce updates without putting too much strain on internal resources. You also get more coverage and better quality control in your environment.

How do I get started with your Salesforce testing services?

You can get started by calling our team and telling them what you want to do with Salesforce and what problems you're having. We look at your situation and suggest a testing plan that works for you. We start onboarding and set deadlines right away after getting the go-ahead.

How does QASource tailor testing solutions for individual needs?

We make sure to look closely at your workflows, customizations, and integration landscape to offer the best solutions. Our team comes up with a testing plan that works with your goals and release dates. This method makes sure that your Salesforce environment gets the right coverage and good results.

Does QASource leverage automation for Salesforce testing?

Yes, we use automation to make regression cycles go faster, cut down on manual work, and improve accuracy. We use AI tools and proven frameworks together to check that complex workflows work. This method helps teams get stable releases out faster and with less effort.

How do Salesforce testing services improve software quality?

Salesforce testing validates every workflow, integration, and customization to stop errors before they affect users. They help your teams provide a dependable, excellent Salesforce experience throughout the company. It guarantees stable releases and sustains consistent performance.

What are the latest trends in Salesforce testing technology?

Self-healing test scripts, automated regression suites, AI-powered test automation, and deeper validation for Lightning components are some of the major trends. To maintain speed and release readiness, teams also rely on sandbox management, API-level checks, and continuous testing.

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