Frequently Asked Questions

There are many advantages to outsourcing software testing. Below are a few of the most popular:

• Cost savings & added value: QASource provides high quality software engineering talent at a fraction of the cost of U.S. engineers. For example, for the cost of one software engineer in the Silicon Valley, you can get three experienced, highly trained software engineering resources by working with QASource.
• Expertise: QASource has been providing software testing services for over 23 years and has 700+ software testing engineers and experts ready to tackle your next project. This equates to extensive domain expertise, thousands of years of combined experience and hundreds of successful client success stories to be proud of.
• Scalability & quick ramp up time: Outsourcing with QASource allows your company to quickly add or remove engineers and start testing immediately. Outsourcing with QASource allows you to skip the costly and time-consuming HR process of hiring in-house engineering resources.
• 24/7 testing: QASource’s offshore and nearshore testing facilities allow your teams to dev and test 24/7 by taking advantages of the different time zones that our offices in India and Mexico provide.

With 23 years of QA-focused testing expertise and our proven leadership in automation, API, functional and mobile testing, we deliver the experience, trust and the highest quality testing standards so you can always be confident in the results. Most of our clients continue to partner with us for multiple years due to our proactive communication, depth of knowledge, scope of services and ability to manage small to highly complex engagements.

Each project with QASource is different. Depending on the availability of the engineers and customer requirements, we can often start a new project within a week.

• Software/SaaS
• Digital Collaboration/Media Streaming
• Cybersecurity
• Legal Tech
• Healthcare
• Financial Services
• Retail/E-commerce
• Startup
• HR Tech
• eLearning

You can see a full list of the services that QASource serves here: https://www.qasource.com/industries-and-qa-services

Our engineering staff are highly trained and have college degrees, specialized degrees or certificates. Many new hires come from the top 5% of graduates our company’s post-college training institute. Our engineers collectively hold numerous certifications, including different languages, sprint planning, Agile and Scrum master. QASource’s engineers undergo rigorous ongoing trainings to enhance their skills.

• Client testimonials: https://www.qasource.com/qa-services-testimonials
• Client case studies: https://www.qasource.com/qa-outsourcing-case-studies

We are extremely proud to share that our 91% employee retention rates are the highest in the industry. What’s our secret? We foster an exceptional culture focused on inclusion and diversity which has fueled sustainable growth over the past 17 years. We’ve developed a unique Training Institute which identifies and develops first-rate engineering talent and also continuously “give back” through educational development and social impact programs worldwide.

QASource is headquartered in Pleasanton, CA and has testing facilities in Chandigarh, India and Aguascalientes, Mexico.

The easiest way to get started is to fill out a form here or call 925-271-5555.

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QASource is dedicated to keeping your software and data secure. We are ISO 9001 and SOC 2 Type II compliant, and constantly evaluate our security policies and internal systems. Our engineers sign MNDA agreements, we give codenames to clients and engineers are not allowed access to other project areas. CD-ROM and USB ports are disabled and cellphones are not allowed in the building.

Teams typically communicate via email, phone/video calls and instant messaging applications, such as Slack, Google Hangouts, Lync and Skype. Each of our projects is different, and communication requirements may differ for each client. We are flexible and can work with our client’s communication platform.

QASource uses a Distributed Agile Model that consists of U.S. based project management along with offshore/nearshore QA managers and a dedicated QA team. Learn more here.

We continuously monitor our client programs and provide transparent reporting to measure and drive success. Our success is based on our clients' success with each engagement.

We offer dedicated offshore quality engineers and expertise to clients requiring rigorously tested code for internal and commercial applications. Using a proven methodology that incorporates comprehensive training, dedicated teams, and streamlined communication protocols, we can swiftly onboard new clients, integrate with their development engineering teams, and enhance their productivity, quality, and efficiency.

We emphasize our staff, integrating comprehensive onboarding procedures, continuous educational programs, balanced work-life initiatives, and allocating specialized engineers for every client. Consequently, QASource boasts top-tier staff retention figures, minimizing team disturbances and optimizing performance.

Our exceptional NPS score and long-term client retention rates prove that for over 23 years, we have led the industry in offshore quality engineering.

Our team is proficient across a wide spectrum of tools, technologies, and frameworks, enabling us to tailor our solutions precisely to the unique requirements of each project and client. Here is a comprehensive overview:

• Test Automation:
  • Frameworks: Selenium, Appium, TestNG, JUnit, Cucumber, Robot Framework.
  • Tools: QTP/UFT, Ranorex, Katalon Studio, TestComplete, Playwright, Cypress
• Performance Testing: JMeter, LoadRunner, NeoLoad, WebLoad, BlazeMeter
• Test Management: JIRA (with Zephyr or Xray), TestRail, QTest, Quality Center/ALM, QAJarvis
• Continuous Integration & Continuous Deployment (CI/CD): Jenkins, Bamboo, Travis CI, CircleCI, GitLab CI
• Mobile Testing: Espresso, XCTest, Detox, BrowserStack, Sauce Labs
• API Testing: Postman, SoapUI, Rest-Assured, Insomnia
• BDD (Behavior Driven Development) Tools: Cucumber, SpecFlow, Behave
• Cross-Browser Testing Platforms: Selenium Grid, Sauce Labs, BrowserStack, CrossBrowserTesting
• Version Control Systems: Git, SVN, Mercurial
• Cloud Testing Platforms: AWS Device Farm, Firebase Test Lab, Sauce Labs
• Defect Tracking: JIRA, Bugzilla, Mantis, Redmine
• Collaboration & Communication: Slack, Microsoft Teams, Trello
• Security Testing Tools: OWASP ZAP, Burp Suite, Nessus
• Accessibility Testing: AXE, WAVE, VoiceOver, JAWS

This is not an exhaustive list, given the expansive and ever-evolving nature of the software testing field. We consistently invest in our team's training and update our toolkit to incorporate the most current and productive technologies. If you have a particular tool, technology, or framework in mind or require information on items not featured here, please don't hesitate to inform us. Our ability to offer customized testing solutions that meet your needs is strengthened by our commitment to adaptability and staying up-to-date with technology.