The managers, the QA and Dev have been consistent all throughout. I’ve been working with the same two and have got to know them very well. And they’ll roll from one of our projects to the next or back and forth across projects. They’re crossed trained and have knowledge of our whole product portfolio, so it’s very easy to scale a project up or down within the team.
One of the things that’s really great about the QASource team is you have a lot of confidence in what they do because they ask questions. The team always comes up with questions about what they’re doing, whether they should be doing one thing or another, what the purpose of a certain aspect of the product is, so you get a lot of confidence that they really know and understand what they’re doing.
I really appreciate teams that solve problems and aren’t afraid of difficult problems and are willing to keep working at it until it’s done. The engineers at QASource are definitely top-notch, and they are very thorough in how the approach specifications and their people are very dedicated. Having a team you can count on has made a difference to our business.
Your focus on technical excellence and client success are underscored by the loyal and long-lasting client relationships you’ve maintained. They have also been a key source of the success for my team and product here at IBM and previously at Valchemy and MAE Software. Quality assurance is more than just finding and tracking bugs. It’s about being intimately involved with all aspects of a product and influencing each step of its lifecycle to make it a success in the marketplace - from its architecture to design to implementation and customer deployment. And the team at QASource understands this. QASource has had a tremendous impact on our product, and I thank you and your team for the great work.
Your organization has enabled me to identify priority and other issues in a manner and depth of which I would not otherwise have been capable. Some of the issues that your team has uncovered and determined how to reproduce are amazing; I have worked in software in a lot of organizations and your team has been among the best QA that I have worked with, if not the best.
We feel fortunate to have been teamed with a dedicated group of professionals for the last 2 years. Our past releases of our products would not have gone as smoothly without the participation and dedication of your team. Thanks to you all for the skills you've brought to our testing efforts. We are very excited for you and look forward to our ongoing partnership in the future.
We have such a great QASource team. We've come to expect so much of what the team can accomplish overnight and so many people here have come to rely on the reports we get in the morning. No matter what challenge we throw at them, they will take it head on and thrive to exceed our expectations. Not only are they now testing the product, but they also write a good chunk of the user documentation and also support the product. Who knew they could do all that! I really enjoy our weekly Skype call, but just wish you could get a webcam too. And last of all, I can't tell you how grateful I am and how honored I am, to have been working with you for all this time. Your dedication and enthusiasm have really been exemplary! So, thank you, thank you, and thank you!