End-to-end SaaS testing for scalable software platforms

Proven SaaS Testing Expertise to Scale Faster

Our team of SaaS testing experts employs the latest technology and industry best practices. We ensure our clients' SaaS applications receive a comprehensive and custom suite of tests. Our team of experts combines functional, API, performance, and security testing for fast and reliable SaaS release.

We merge our process seamlessly into your agile and DevOps workflows without slowing delivery. Right from early development through production, we help in reducing risks, controlling costs, and scaling with confidence.

SaaS Testing Services Are Critical to Your Platform’s Growth

Releasing a SaaS product without testing can result in outages and inadequate performance quality. Our SaaS testing specialists design scalable strategies that are aligned with modern cloud-native architectures. Right from early development through production, we reduce risk, control costs, and scale with confidence.

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Benefits of SaaS Testing Services for Your Business Growth

Strong Security and Compliance

SaaS-based application testing helps in identifying vulnerabilities and removing them before they impact customer data. Effective security validation supports compliance regulations and minimizes the risk of breaches.

Seamless Performance

SaaS testing is necessary to ensure your software performs reliably under real-world user loads. With effective configuration and testing, we prevent outages and performance bottlenecks.

Faster Time to Market

An effective SaaS testing process helps you in quick release cycles without any compromises in quality. Your team will have the confidence to deploy frequent updates and respond to market demands.

Scalability

SaaS testing gives you the assurance for your platform to scale smoothly as the demand increases. This helps in eliminating any fall in the quality of the product.

Exceptional User Experience

SaaS testing ensures that you deliver a stable, intuitive, and consistent user experience. This helps in improving retention and strengthening your brand reputation.

Lower Operational Costs

Early detection of defects helps in reducing expensive production fixes. With automated testing, rework is minimized, releases are accelerated, and QA investment is optimized.

Business Logic Testing

Validating various features of the application, focusing on a bottom-up approach to functional testing.

Compatibility Testing

Verifying the compatibility of an application across combinations of Internet browsers and operating systems.

Security Testing

Conducting web application security audits (aligned to OWASP standards).

Interoperability Testing

Warranting independence of cloud resources by validating and integrating heterogeneous systems (J2EE/.NET, mainframe, etc.)

Load/Performance Testing

Identify chokepoints, forecast scalability, and verify the response time, memory, and CPU utilization.

Layer Testing

Testing communication across application layers while planning for risks like connection loss, server crashes, and app failures.

Regression Testing

We ensure that new updates, enhancements, or fixes do not have any negative impact on the functionality of your Saas application. We validate critical user workflows to maintain stability and reliability.

Usability Testing

We evaluate the SaaS application from the perspective of an end user. This helps in identifying usability issues and enhancing user satisfaction across devices.

Data Privacy

Ensure no data leakage using vulnerability scans like SQL injection, XSS, CSRF, session handling, and server configuration checks.

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Functionality

Challenges

QASource Solutions

Process Development

Setting up uniform and consistent processes is critical when developing and testing SaaS platforms. However, the complexity of these systems can make outlining a testing process difficult and time-consuming.

We establish a standard framework aligned with agile and DevOps workflows. This enables a repeatable testing process that evolves along with your SaaS product.

Establishing Security Protocols

SaaS applications typically have short release cycles and frequent adjustments. This can lead to unprotected data if security testing standards are not identified early on in the process.

We integrate early testing with shift-left practices. Our team performs continuous vulnerability assessments and automated security checks before every release.

Verifying Third-party Integrations

SaaS-based application testing often relies on third-party software in order to perform its expected duties. It’s important to identify and create comprehensive API testing plans for any third-party software.

Our team works on a comprehensive API and integration testing strategy. We validate data exchange, error handling, and version compatibility across all third-party services.

Selecting the Appropriate Testing Tools

Selecting the right SaaS testing tools that are best suited for your application, team, and budget can be tough. Our team at QASource is tool-agnostic and can help select tools that will increase productivity and reporting capabilities.

We at QASource are truly tool-agnostic. We evaluate, select, and implement the testing tools to maximize productivity without vendor lock-ins.

Ensuring Comprehensive Test Coverage

SaaS platforms are often used by teams all around the world. So, making sure it performs well in different locations and with different configurations is a must.

We ensure that our engineers deliver end-to-end test coverage through functional, performance, localization, and configuration testing.

How can QASource Benefit You with SaaS-based Application Testing?

Optimize Your QA Process

We streamline your processes to make frequent releases and early defect detection. This is to aid in eliminating defects in the production environments.

Meet Your Business Objectives

We know your vision, users, and revenue drivers. Our highly qualified staff make sure that business priorities are in place to improve customer experience.

In-depth Expertise in the SaaS Field

Our engineers in QA specialize in typical SaaS applications. As a result of hands-on experience in multiple industries, we provide high-quality, production-ready software at all times.

End-to-End SaaS Testing

Our SaaS testing services cover functional, API, performance, and security testing. This provides your business with consistent quality across integrations and user roles.

Distributed Support Team

Our expert team works across time zones as per your release schedules. We provide you with reliable testing support without delays, irrespective of the time zone you work from.

Enhance User Satisfaction

By delivering high-quality SaaS applications, you can focus on retention, trust, and long-term revenue. Our experts consistently focus on delivering a stable, secure, and seamless user experience across every release.

Our Tools for Testing SaaS Applications Include

1
Proxy Tools
- Charles Proxy for Mac
- Fiddler for Windows
2
Accessibility Testing Tools
- Voice over for Mac
- Jaws for Windows
- NVDA for Windows
- Firebase App Distribution-supports both Android & iOS for beta builds
3
Screen Recording Tools
- Screencast-O-Matic for Web
- AZ recorder for Android
4
Taking Android Logs
- Minimal ADB
- Fastboot tool

5
MAM & MDM Service Providers
- MAM : Intune
- MDM: AirWatch, MobileIron, MaaS360, Intune
6
Network Throttling
- Network Link conditioner Xcode and used for performance testing
7
Mobile Build Installation App
- TestFlight
8
API Testing
- Postman

Flexible Outsourcing Models

Nearshore, offshore, or hybrid outsourcing options
Scale up your QA capacity without compromising on quality and deadlines

Dedicated SaaS Testing Experts

QA experts familiar with your specific industry and testing needs
A team well-versed in SaaS-specific industry rules, regulations, and laws

Modern Infrastructure

Access to state-of-the-art testing facilities, test labs, and tools
Ensure accurate results through controlled testing conditions

Full Technology Stack

Access to an advanced technology group that is constantly improving our Automation, Database, DevOps, Dev, and IT capabilities
Cross-functional expertise that supports integration and faster release readiness.

Leadership and Support

Non-billable engineering leadership and US customer support
Clear communication throughout your project

Client Profile

The client is a leading provider of open-source software solutions for enterprise-level businesses. Their goal is to deliver high-performing, reliable hybrid cloud, Linux, container, and Kubernetes technologies. The focus is based on a community-driven model. They excel in helping customers integrate new and existing IT applications, standardize across environments, and develop cloud-native applications.

The Challenge

They were faced with the challenge of retaining full-time talent. Rapid development required extensive QA automation testing beyond what their in-house team could support. Their biggest challenge was finding a long-term and dedicated team that could quickly understand their systems and processes.

Our Approach

Team Structure QASource provided dedicated subject matter experts to lead the client’s automated testing efforts. These SMEs collaborated daily with the client’s team, managing all automation testing throughout each development cycle.
Automation Testing QASource ran an increasing catalog of automated test cases on complex logic, adding to it with each development cycle. Because of the team’s expertise, they performed automation testing at a faster rate while maintaining effective results.
Reporting The QASource team delivered full transparency with nightly status reports as well as monthly reviews. These reports included in-depth automation test cases and managed time and resources.

The Results

Continuous automation testing to support every Salesforce release
No major bugs uncovered across all integration launches
Daily communication on cycle expectation and status updates
Ongoing reporting of bugs, issues, and any task failures during the automated testing process
Reduced the cost of automation testing by 50%

Therefore, enabling the client to double the size of their testing team with people who were on par or better than local talent. The factors of comparison depend on terms of experience, skill, longevity, and communication.

Software as a Service Articles

Frequently Asked Questions

What is SaaS (Software as a Service) Testing?

SaaS testing is the process of validating a SaaS application for quality, reliability, security, and performance. The main objective here is to ensure that every release delivers a stable and consistent experience to the end users.

What are the best tools for testing SaaS applications?

The tools for SaaS testing depend on the business requirements. The influencing factors include architecture, release cadence, and team skills. We at QASource are tool-agnostic and deploy tools that improve coverage, reporting, and release confidence.

What are the common challenges faced when testing SaaS software?

The common challenges in SaaS testing come in the form of frequent releases, complex integrations, and variations in end-user requirements. When the platform scales, the security and performance risks also increase.

Can you recommend effective strategies for SaaS application testing?

Effective strategies for SaaS application testing start with the prioritization of a risk-based test strategy. Combining automated regression suites with strong APi testing, integration validation, and performance testing aligned to SLAs.

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